For founders with 2–20 team members

When your business outgrows your systems, we build what comes next.

Ops partner to agencies, consultants, and studios stuck at 10-20k months.

Book your free Business Scan →See our services

284

Happy clients (and counting)

58 yrs

Collective experience

1000+

Hours saved per year

€275

Ops Audit, discounted after

How we work

A named system, not a guessing game.

Business Scan

A free call to see if there's a match, and surface what's costing you the most.

Custom Roadmap

A clear 90-day plan, mapped to your real client journey — no generic template.

Build Your Backbone

We build and install the systems, then train your team to run them without you.

See how we work →

Here's the problem

Most founders are running their business from memory.

Leads get lost in spreadsheets and old DMs.

Onboarding lives in your already-full inbox, one email at a time.

Delivery lives in your head — the team asks what's next because no system already knows.

So you hire more people to patch it. But more people on a broken system just means more people waiting on you. It doesn't have to be this way.

Sound familiar?

You'll know if this is you.

Your team is growing but everything still lives in your head.

Onboarding new clients takes too long and feels chaotic every time.

You can't take a real holiday without something breaking.

You're the bottleneck in your own business.

You've tried tools, VAs, or courses — but nobody executes like you do.

Book your free Business Scan →

Real results

See it in their numbers.

See all case studies →

4x revenue

“Every lead is tracked, automated emails ensure fast responses, and I finally feel excited to scale instead of drowning in chaos.”

Lucia Banjo — Social Media Recovery & Security Agency

€20k extra deals

“They didn't just look at what we needed right now — they designed the backend of our business so we can scale without stress.”

Patrick & Christa de Goede — HR Consulting & Training

+10h/wk per member

“We cycled through at least 10 project management tools and gave up on all of them. They helped us finally make it work.”

Min H — Education & Course Company

How it works

Our services

Entry point

Ops Audit

A deep diagnostic of your systems and delivery, mapped live in Miro.
€275 — discounted if you move forward.

Book your audit →

Pillar 01

Sales pipeline

A CRM built around how you actually sell — stages mapped to your real process, automations that move deals forward without manual chasing.

Pillar 02

Onboarding

A 15-minute client onboarding process, every time — kickoff form, e-signature, and invoicing, triggered by one click.

Pillar 03

Delivery

A project management system your team actually uses — ready-made templates, triggered automatically once onboarding closes.

Pillar pricing

Choose 1, 2, or all 3 — done-with-you, packaged.

€2,200

1 pillar

€4,200

2 pillars

€6,000

3 pillars

*Pricing for a team of <5. Every +5 team members adds a €1,000 training fee.

Beyond the pillars

Custom builds & AI

Bespoke development for founders who need more than the standard pillars.

Priced per scope

Step by step

Our process

Business scan

A courtesy scan to see if there's a match, and to uncover what's costing you the most time and energy.

30 min

Ops audit

A deep dive into your operations. We fully map out the client journey from start to finish, live in Miro.

90 min

Research & advice

We research and present which tools are the best fit for you and your business.

—

Implementation

We build, test, and deploy the systems. Your team stays focused on client work while we handle the heavy lifting.

1–3 mo

Team training

Hands-on training, documentation, and post-launch support so your team can run everything independently.

—

Support

30 days of support and fine-tuning of implemented tools, to make sure it works exactly as your team needs it to.

30 days

Is this you?

Where we see success

Great fit

Service-based owners — agencies, consultancies, studios, coaches
2–20 team members, generating €10k+/month
Growth stage — proven, not pre-launch
Stuck in day-to-day, hitting a growth ceiling
Tried tools, VAs, or courses — didn't progress

Not a fit

Pre-revenue or idea-stage founders
Looking for a quick fix, not real change
Brick-and-mortar or product-heavy businesses
Enterprise-scale companies

Wall of wins

What founders say, on repeat.

“I finally feel excited to scale instead of drowning in chaos.”

Lucia Banjo

“They designed the backend of our business so we can scale without stress.”

Patrick & Christa de Goede

“They helped us identify the root cause and finally make it work.”

Min H

“I finally feel excited to scale instead of drowning in chaos.”

Lucia Banjo

“They designed the backend of our business so we can scale without stress.”

Patrick & Christa de Goede

“They helped us identify the root cause and finally make it work.”

Min H

Why founders choose us

Eight reasons it's different.

No headcount added

Systems, not salaries.

Plug-and-play ops team

In and out, without the ramp-up.

Proven 3-phase method

Not a one-off improvisation.

90-day game plan

Clear from day one.

No long lock-in

Fixed scope, then you're free.

Built for your niche

Agencies & studios, not generic SMBs.

~100 founders supported

We've seen the pattern before.

You stay in control

We build it, you own it.

How we compare

Us vs. the alternatives.

	Ops Collective	Hiring an ops manager	Doing it yourself	Big consultancy
Cost	Fixed, one-time	Salary + benefits	Your time	Retainer, ongoing
Speed to results	1–3 months	3–6 months ramp-up	Whenever you find time	Slow, layered sign-off
Systems ownership			Depends on you
Flexibility	Choose 1, 2, or 3 pillars
Who executes	A vetted collective	One hire	You	A rotating team
Results timeline	Working system in 90 days	6–12 months	Open-ended	6+ months

Want to work together?

Two ways to get started

Not sure yet? Start with a free scan. Ready now? Skip straight to the audit.

Not sure yet?

Free Business Scan

A quick, no-cost call to see if there's a match — and to learn exactly how we work before you commit to anything.

Book your free scan →

Ready now?

Ops Audit

A 90-minute deep dive where we fully map your client journey, start to finish. €275, discounted if you move forward.

Book your Ops Audit →

We only take on a handful of new Business Scans each month to protect quality.

We'll get back to you within 48 hours — and yes, from a real human. hello@opscollective.io

Not a faceless agency

A collective of experts, not a one-person show.

Most service businesses don't have an ops problem. They have a systems gap — and no single hire can fill it. That's why we built a collective. Specialists in project management, CRM, automation, and AI implementation, brought together around your specific needs. Every expert is vetted, every engagement is led by someone who's scaled businesses like yours before.

284

Happy clients

58 yrs

Collective experience

1000+

Hours saved / yr

Photos of the team members in the collective

Hi, I'm Mischa — founder & fractional COO.

10+ years across festivals, film, hospitality, and startups. For the past 3.5 years I've worked as a fractional COO supporting growth-stage founders — no business is the same, but the struggles always were.

Meet the team →